This Privacy Policy describes how Nexus Mobile ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application (the "App").
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, such as:
- Account Information: Name, email address, phone number, and password when you register.
- Transaction Data: Details about payments, airtime/data purchases, and bill payments.
- Verification Data: BVN (Bank Verification Number) or NIN (National Identity Number) for regulatory compliance (KYC).
1.2 Information We Collect Automatically
- Device Information: Device model, operating system, and unique device identifiers (for security and device management).
- Log Data: Information about how you use the App, including access times and feature usage.
1.3 Permissions
We request certain permissions to provide core functionality:
- Camera: Required to scan QR codes for payments or capture documents for verification.
- Notifications: To send you alerts about transaction status, security updates, and promotions.
- Biometric Hardware: To enable secure login and transaction authorization using Face ID or Fingerprint.
Note: We do not access your contacts.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the App.
- Process transactions and send related notifications.
- Verify your identity and prevent fraud.
- Comply with legal and regulatory obligations.
- Provide customer support.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us process payments, host data, or send notifications.
- Legal Requirements: If required by law, regulation, or legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Sensitive data like passwords and PINs are encrypted.
5. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing your data.
- Correcting inaccurate data.
- Deleting your account and data.
To exercise these rights, please contact our support team.
6. Children's Privacy
Our App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: